replacements.masterlock.comKey Recovery Process - Master Lock®

To give you the best experience possible, this site uses cookies. Please review our privacy policy for more details and to change your cookie preferences. By closing this notice or continuing to browse this site, you are agreeing to our use of cookies. × Close JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser. Skip to Content Menu Products All Products Water and Fireproof Safes Security Safes Document Safes Pistol Safes Fire Safes Cash Boxes Business Safes Portable Safes Learn Buying Guide About SentrySafe Stories Where To Buy Support All Support Find Your Model or Serial Number FAQs Lost Key or Combo Videos Product Manuals Contact Us Products All Products Water and Fireproof Safes Security Safes Document Safes Pistol Safes Fire Safes Cash Boxes Business Safes Portable Safes Learn Buying Guide About SentrySafe Stories Where To Buy Support All Support Find Your Model or Serial Number FAQs Lost Key or Combo Videos Product Manuals Contact Us Where to Buy Menu Account 0 -- 0 -- Key Recovery Process To start the process we need some information about your safe. We may need to verify your identity For you and your safe's security, we will use an identity verification service (ExpectID®) to verify your identity. This is an added security measure to confirm ownership of your safe. Let's Get Started Let's Get Started Where do I find my model number, key number or serial number? (*) Required Fields *Model Number Further verification of your model number is required, please contact Customer Care at 1-800-828-1438 or email us at customerservice@sentrysafe.com . *Key (Lock) Number If you can't identify the key number by viewing the key or lock, please contact customer care at 1-800-828-1438 to proceed. Further verification of your key number is required, please contact Customer Care at 1-800-828-1438 or email us at customerservice@sentrysafe.com . We're sorry, but the key you have requested is discontinued and no longer available. Please contact your local locksmith for assistance. Serial Number *Select how many keys you would like 2 Keys: $30.00 (USD) plus applicable taxes 4 Keys: $60.00 (USD) plus applicable taxes Continue to Next Steps Loading next step... Note We can only process orders from the lower 48 States. If you live in Alaska, Hawaii, or outside the USA please contact Customer Service . Process and Costs – Standard Key Orders Once your request has been received, it can take up to 7–10 business days for processing before your replacement key is mailed to you. There is a (USD) non–refundable charge for all replacement requests. For Expedited Key Orders Please call customer service at 1-800-828-1438. Orders received before 11am Central time, Monday-Friday 7:30am-5pm, will ship the same day for next-day delivery. Cost for expedited key orders is $50.00 per set only (2 keys), plus applicable sales tax, by credit card only. Tax Exempt Tax exempt customers should contact Customer Service . Need Help? Need Help? 800-828-1438 Monday - Friday, 7:30 AM - 5:00 PM US Central Time Products All Products Water and Fireproof Safes Security Safes Document Safes Pistol Safes Fire Safes Cash Boxes Business Safes Portable Safes Learn Buying Guide About SentrySafe Stories Where To Buy Support All Support Find Your Model or Serial Number FAQs Lost Key or Combo Videos Product Manuals Contact Us Check Your Electronic Fire Safe SentrySafe Store Visit SentrySafe on YouTube Visit SentrySafe on Facebook Visit SentrySafe on Twitter Visit SentrySafe on Google Plus Visit SentrySafe on Pinterest Privacy Policy Legal Statement Site Map About Our Ads California Supply Chains Act © 2020 Sentry Group. All Rights Reserved....